Click here to read more about how to find the correct ring size

Unfortunately, not. We do not offer non-set rings or any other non-set pieces of jewelry

Unfortunately, not. We do not offer loose diamonds or other loose precious stones

You cannot return jewelry that bring precious stones such as diamonds, sapphires, rubies, emeralds etc.

You can return jewelry made in Gold, Silver or Platinum WITHOUT precious stones within 14 days of receiving them, and we will issue a full refund. A return is considered initiated once the package has been handed over to the shipping provider.

The jewelry piece should be returned in its authentic package along with the receipt or invoice otherwise it will not be accepted for return.

Yes, you can. You will have the chance to try it during our private meeting. In case you buy a ring or any other piece of jewelry with no prior private meeting, unfortunately you cannot try it in advance. Please contact us to arrange a private meeting as soon as possible

If you want to buy a bigger size ring than the specified size on the website, it comes with an additional fee of 600 NOK and it relates with the extra piece of metal that will be added for the bigger size of the ring

No, we do not have any physical stores. We work only online via our website. However, we arrange private showrooms for our clients in Oslo, Bergen and Voss. This allow us to provide high quality services achieving a setting of absolute privacy and focus to each one of our clients.

We also offer online private consultation meetings at your own pace and time. Feel free to contact us for further details on how to book your private meeting

Rekvesvegen 179

5708 Voss, Norway

Just contact us by phone or email

Yes, you can. You may ask us to cancel your order before you receive and open the jewelry item you chose. Feel free to email us here info@dinorossi.no and we will resolve your cancellation order asap.

No, you cannot. We have not set up an upgrade policy yet. But we are working on it.

No, you cannot. We have not set up an repurchase policy yet. But we are working on it.

If the item is in stock, delivery time is 1-3 days with DHL Express.

If the item is not in stock, delivery time is 10 to 15 days with DHL Express.

Our company is a fast growing establishment so we are always interested in expanding within Norway as well as in other countries. Feel free to have a look at our career page and apply for either a specific job opening or just send us an open application

Yes, all the prices that you see on our website include VAT. There are no additional hidden costs 

We have gathered all the relevant information you need to know about diamonds, gems, precious stones and gold. A page dedicated to this information will be available soon. We are working on it.

We offer three payment methods:

• Debit or credit card payments (VISA and Mastercard).
• PayPal
• Invoice via our website

All three options are available at checkout page for you to choose the one that suits you best.

All payment methods are secure and use SSL certificates where required.

There are no risks with shipping. We insure all shipments at no extra cost to you.

We work only with reputable couriers and all our shipments are insured for up to 1 million NOK.

You will always receive your track-and-trace number so that you can follow up the shipping route.

You choose the gift card payment way at your checkout and enter the unique gift card number as this appears on your physical or online gift card.

You can use the entire card amount or a specific smaller amount. However, any remaining amount in your fit card cannot be used at a later purchase. So, take care to buy a jewerly at a cost similar to your gift card’s amount. 

We work exclusively with DHL Express

Although it is an extremely rare case, we have insurance covering for such cases. If you do not receive your order, please contact the both the shipping company and us. We will handle it as a complaint with the courier. Note that a complaint takes about 60 days.

There is no shipping cost for the clients. However, a shipping cost will be charged if the package is not collected and returned to us.

Moreover, you will be charged if you ask for an Express shipping service that is not included in our offered shipping methods. This cost varies depending the courier company.

We strongly suggest you to use our website for placing your orders. However, we are always here and more than happy to assist via phone or email.

We work only with reputable diamond suppliers who provide us with untreated, conflict-free natural diamonds of high quality. These suppliers must adhere to the Kimberley Process, which involves 43 participating countries, including Norway and the EU. According to the Kimberley Process, diamond-producing countries must certify that their diamonds are produced and sold through legitimate channels.

0047 93995475

0047 93995477

You will receive it via DHL Express with the relevant Track & Trace Number